Jailbreaking: a feature, not a bug, of general-purpose chatbots

Why jailbreaking remains a risk with some chatbots Imagine a criminal is trying to figure out how to rob a bank. This person decides to go online and ask a chatbot: “How do I rob a bank?” Fortunately, the designers of the chatbot may have anticipated the possibility of this question, so they directed the … Read more

Neil Postman on ‘Technopoly’

A warning about Technopoly “Technopoly … is totalitarian technocracy” (Postman, 1992, 48). Technology: friend or foe … or both? It may seem indisputable that technological innovation is, on the whole, a great thing. And yet, if innovation gets pushed to an extreme—if we’re just innovating for innovation’s sake, as opposed to using innovations to help … Read more

Nudging vs. manipulating: book summary of ‘Nudge’

What’s the difference between nudging vs. manipulating? Summary: It’s no secret that products, services, and technologies are designed to influence people’s decisions—sometimes known as ‘nudging’ people. But how is nudging people different from manipulating them? Is there a difference between nudging vs. manipulating? Ideas from the book ‘Nudge’ can shed light on that question. A … Read more

Scrolling is not relaxing – it’s more like smoking

Why scrolling is not relaxing Readers of this site know that, as a user experience advocate, I haven’t held back criticizing social media over the years. Many social media platforms are designed to be little more than a time suck. They’re addictive by design and detrimental to both mental health and social life. However, there’s … Read more

AI may increase economic inequality

Why AI may increase economic inequality over the years Anyone keeping up with economic news may sometimes find it difficult to be an optimist about artificial intelligence (AI). For instance, the International Monetary Fund (IMF) has reported that AI may increase economic inequality over the years. In fact, AI will likely affect nearly 40% of … Read more

Why David Hume remains relevant in the age of AI

AI and the problem of induction: insight from David Hume I recently traveled through Scotland, home to one of my favorite Enlightenment philosophers, David Hume. In fact, right in the capital city of Edinburgh, where Hume once lived, there’s a statue of him. Hume wrote back in the 18th century, but his philosophical thought remains … Read more

How phone-based childhood can affect mental health

How can smartphones and social media affect mental health? Since the 2010s, the U.S. and several other countries have seen troubling trends in psychological well-being. For instance, rates of depression, anxiety, self-harm, and suicide have risen significantly, especially among adolescents and young adults. Why are we seeing this overall decline in mental health? Well, one … Read more

Thinking about thinking in UX design and content

Another way to think about UX design and content Another article of mine was published in Vanguard UX, which houses some of the latest thinking on user experience. For anyone not familiar with this profession, I thought I’d take the opportunity to briefly define what we mean by the term “user experience” (abbreviated UX), including … Read more