How phone-based childhood can affect mental health

How can smartphones and social media affect mental health? Since the 2010s, the U.S. and several other countries have seen troubling trends in psychological well-being. For instance, rates of depression, anxiety, self-harm, and suicide have risen significantly, especially among adolescents and young adults. Why are we seeing this overall decline in mental health? Well, one … Read more

Thinking about thinking in UX design and content

Another way to think about UX design and content Another article of mine was published in Vanguard UX, which houses some of the latest thinking on user experience. For anyone not familiar with this profession, I thought I’d take the opportunity to briefly define what we mean by the term “user experience” (abbreviated UX), including … Read more

Why blockchains are trustless: replacing relationships with code

What does it mean to say blockchains are trustless? The recent rise of cryptocurrency funds just might add to the fantasy of creating a new financial system based entirely on cryptocurrency. So, I thought it would be a good time to revisit some questions about the underlying technology that makes these so-called financial products possible: … Read more

Communicating knowledge in collectivist and individualist cultures

Knowledge, communication, and technology in collectivist and individualist cultures Communicating tacit and explicit knowledge through technology Previously, I’ve written about the distinction between tacit and explicit knowledge, as well as its application to information and communication technologies (ICTs), such as email or video calls. To briefly recap: Explicit knowledge refers to information that’s easy to … Read more

Why ethical questions about technology design are unavoidable

Why ask ethical questions about technology design? “Our conventional response to all media, namely that it is how they are used that counts, is the numb stance of the technological idiot.” – Marshall McLuhan (2003, p 31) Throughout his writings, Marshall McLuhan pointed out a cliché that we commonly hear about technology. Typically, it goes … Read more

Technology’s effect on writing: the subtle power of Microsoft Word

How MS Word illustrates technology’s effect on writing Over the past few decades, Microsoft Word became one of the most prominent—if not the most prominent—word processors in the world. Recently, the BBC ran an insightful story about how this dominant word-processing software has affected the way we write. It’s a telling example of technology’s effect … Read more

Why VR schools won’t improve education or literacy

VR schools: the future of education? If you’re a parent, teacher, or student, you may have noticed that the implementation of virtual reality (VR) in schools has gained ground lately. In fact, there are now VR schools in elementary education that are entirely online. For many people concerned about the future of education and literacy, … Read more

Another hype cycle: Why I think generative AI is overvalued, if not overhyped

Is generative AI going through a hype cycle? Technological innovation often goes through what’s called a hype cycle. Represented graphically, there’s a peak of inflated expectations about some supposedly revolutionary technology, followed by a trough of disillusionment. Then, there’s a gradual slope of enlightenment, or understanding what the technology realistically can and can’t do. Finally, … Read more

The positivity problem with online product reviews

Do online product reviews have a positivity problem? Summary: When reading product reviews online, we often see lots of extremely positive ratings—and just a few negative ones. What’s happening when there’s almost no nuance in how people rate things? Do these ratings have a positivity problem? When shopping online, we often read product reviews. After … Read more