media richness

Information and communications technology in the workplace – Part II: Social presence

How much social presence does your technology communicate? In Part I of this article, we explored a common dilemma among professionals who work from home.  What information technology should I use to communicate with my coworkers?  For example, take two of the most common types of information and communications technologies (ICTs) used in work settings … Read more

Online outrage culture on social media, and how to mitigate it

Why social media incentivize online outrage culture It’s no secret—during election years in particular—that online outrage culture dominates plenty of social media. That’s especially true whenever politics come up. According to Pew Research, social media users in the U.S. are now more likely to describe political discourse as “stressful and frustrating” on sites such as … Read more