Communicating knowledge in collectivist and individualist cultures

Knowledge, communication, and technology in collectivist and individualist cultures Communicating tacit and explicit knowledge through technology Previously, I’ve written about the distinction between tacit and explicit knowledge, as well as its application to information and communication technologies (ICTs), such as email or video calls. To briefly recap: Explicit knowledge refers to information that’s easy to … Read more

Information and communications technology in the workplace – Part II: Social presence

How much social presence does your technology communicate? In Part I of this article, we explored a common dilemma among professionals who work from home.  What information technology should I use to communicate with my coworkers?  For example, take two of the most common types of information and communications technologies (ICTs) used in work settings … Read more

Information and communications technology in the workplace – Part I: Tacit vs. explicit knowledge

Deciding what information and communications technology to use at work Over the years, electronic communication has become the norm, both in our private and professional lives.  Thanks to innovations in information and communications technology (ICT), we now have everything from online messaging services (such as emails and instant messages) to audio-video conferencing applications (like conference … Read more